On arrival we were greeted by the friendly staff at reception who checked us in promptly and efficiently. We were given our room key but not told where to go to find our room which was strange. Staff were also vague once I asked where our room was (just pointing in one direction), although they may have just forgot. The hotel itself is large, with a nice open reception area with sofas and TV which creates a nice waiting room.
A deluxe double room costs £19 per night which is cheaper than the average double room in Kuching, and considerably better in terms of the facilities provided in the room in comparison to others. 360 xpress city centre has a good rating of 7.2 on booking.com from nearly 200 reviews.
The hotel is a 5-10 minute walk to the beautiful waterfront where boat trips are common along the river. There are also some street food stalls here that open up in the evening. There is a 7-11 and bank with many ATMs just around the corner for your convenience. An Uber from the hotel to Semenggoh Wildlife Reserve costs about 20 RM (£3.60), which I highly recommend visiting to see some gorgeous orangutans (you can also get there by bus)! There is also a nice local restaurant called Lapau, just a few minutes walk away – try their barbecue chicken.
The deluxe double room was of average size with a small desk and chair, wardrobe, fridge, safe, and cable TV with English language channels. It was cosy and clean, although slightly dated, but very welcoming with lots of pillows and cushions on a comfortable bed. A local map was also left in the room which was very considerate. The en-suite bathroom was large and modern with a frosted glass wall separating it from the bedroom. The shower had hot water and good pressure. Overall the bathroom was considerably better than the majority I have experienced in South East Asia.
WiFi was provided in the room and lobby (once I asked for the password, normally this would have been provided on check in). The WiFi was good, no problems with speed or connectivity which is always a plus for a blogger like myself! They have a restaurant on the ground floor with breakfast ,lunch and dinner options. I ate in the restaurant twice and can highly recommend their butter chicken with rice and strawberry milkshake! Staff tried to be helpful when I had questions, however they sometimes seemed to lack knowledge in terms of getting to nearby attractions such as Bako National Park (you can find more information online).
Overall, it is definitely a budget hotel so do not expect absolute luxury with staff waiting on you hand and foot. I would say that 360 xpress city centre is a great place to stay if you are a budget backpacker like myself, looking for a comfortable few nights sleep in a great location. If I were to visit Kuching again I would definitely be happy staying here again.
My first nights stay at 360 xpress city centre hotel was complimentary, so I only paid for the second night, however all opinions remain my own and were not influenced by this sponsorship.